Every Jetts Business Owner starts in the same place, with a question. What does the process actually involve, from the first conversation to opening day, and everything after?

It's one of the first things people ask us, and it's a fair one. Franchising isn't a single decision, it's a sequence of steps, each designed to make sure you're set up for success before you commit to the next one. Jetts has spent more than 19 years refining this process since opening its first club on the Gold Coast in 2007, and today supports a network of more than 270 clubs across six countries. Here's exactly what that journey looks like.

Initial Discovery Call

Every journey starts with a conversation. Once you register your interest, our Franchise Development Team will arrange a discovery call to learn more about your background, goals and investment plans, and to answer any early questions you have about the Jetts opportunity. It's a short, low pressure conversation, not an interview, just a chance to work out together if this is worth exploring further.

Brand Alignment Session

If it makes sense to keep going, you'll attend a Jetts Brand Alignment Session, where you'll get to know the Jetts brand and model in detail, including our support systems and the way we operate. You'll also visit a Jetts club and connect with a Business Owner or Gym Manager, so you can see how the business actually works day to day, not just how it looks on paper.

The Financials and Approval

With brand alignment confirmed, next comes a closer look at the financials and a formal application, so we can better understand your investment capacity and long-term goals. This step is about making sure it's the right fit, for you and for us, before moving forward together.

Secure Your Territory and Site

Once you're approved, you'll take an active role in identifying potential sites for your club, with support from our Property and Development Team throughout the process. They’ll work with you to assess opportunities, using demographic insights and their property expertise to help determine whether a location is right for Jetts, and support you through site selection, lease negotiations and securing the right site.

Training and Preparation

Before you open, you'll complete the Jetts comprehensive training program (online and in-person), covering operations, marketing, sales, financial management and team leadership. In practice, this includes a dedicated Business Performance Manager assigned to your state, a Coordinator of Central Operations to get you set up with systems and resources, self-paced learning through our Learning Management System, and time shadowing an experienced club manager inside a high performing club, including a competency assessment before you run your own.

Build and Pre-Sale

Once your site is secured, we guide you through design, construction and equipment installation, while launching your pre-sale marketing to build early membership momentum. Our Marketing Team works alongside your Business Performance Manager on a structured pre-sales playbook, with regular check-ins and a clear plan for building momentum before your doors even open.

Grand Opening and Ongoing Support

Opening day isn't the finish line. Our team supports your launch and continues to provide ongoing guidance across marketing, operations, technology and business performance, including regular support from your dedicated Business Performance Manager and the wider Support Office Team. Beyond day to day support, Business Owners connect through regular forums, culture and sales workshops, and The Gathering, our annual event bringing the whole network together to share what's working and celebrate the year's achievements. The team are there for the long run, not just the launch.

Seven steps, one clear path

If you're weighing up whether Jetts is the right fit, the best next step is the same one every current Business Owner started with, a conversation.

If your interested to find out more, contact Phil Talbot (Franchise Sales Associate) phil.talbot@jetts.com.au or book a quick chat HERE.